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How to Become a Business Analyst | Business Analyst Salary


Business analyst are the fix-it men and women of the corporate world. Their job is to improve business processes (e.g. productivity, output, distribution, etc.) and their solutions are often technological ones.

Business Analyst Responsibilities

Business analysts have high-powered, high octane jobs. On any given day, they may be asked to:

  • Establish the objectives and scope of business and IT systems
  • Identify multifaceted organizational problems and devise data-driven solutions
  • Conduct statistical analyses, surveys, training workshops and tests
  • Recommend changes to processes, personnel or product offerings to make internal departments more efficient
  • Invent new systems (e.g. stock control) or alter existing ones
  • Make specific IT recommendations and support their implementation
  • Act as a liaison between management and technical developers (e.g. system architects)

Business analysts have varying degrees of technical know-how. Some tackle each job by employing their know-how in business administration, finance or management. The benefit of this approach is that they can see the “big picture” – the scope of the challenge within the industry. Others come at the problem with extensive knowledge of IT processes.

Note: Although the roles are often merged in small companies, the job of a Business Systems Analyst (BSA) may be much more technical in nature (e.g. coding, designing programs, etc.) than a conventional analyst. When you’re looking at job descriptions, examine the fine print to determine what your tasks might be.

An Interview with a Real Business Analyst

Monster Worldwide Logo

We interviewed Chris Hunter, Business Analyst at Monster Worldwide, to find out what it takes to succeed as a business analyst. Read on to learn about the pros and cons of being a business analyst, their impact on Monster’s overall success, and Chris’s advice to students.

Q: What are the top pros and cons of your job? A: The best parts of my job are the people I work with and the dynamic nature of the position. One day you may be looking into customer data points, and another you might be focused on fresh data sets; however, solving unique problems keeps it fun. The biggest con is our software, which doesn’t provide the ideal seeker behavior data necessary for the best analytical insights. There are times when a customer may want particular data that we can’t currently provide, but we take on that challenge and find clever answers to their needs. The real excitement of being a business analyst is learning each customer’s unique needs and proposing the most informed decisions on their behalf. Q: What kind of impact do business analysts have on Monster Worldwide’s overall success? At Monster, we have four business analysts supporting the entire US. More specifically, my role supports the NWW (North West/West) and SW (Southwest) regions’ customers. We constantly work with our customers to show their data patterns alongside product performance, providing insights geared toward improvements on all fronts. Whether good or bad, data will always show the true story of success. By showcasing both positive trends and areas of potential improvement, Monster’s customers appreciate an honest partner, which has a huge impact on our bottom-line. Q: Which skills or programming languages do you most frequently use in your work, and why? A: Other than some light SQL work, the position doesn’t require in-depth knowledge of programming languages. Q: Has your role changed over time? How do you see it evolving moving forward? A: Within the past year, our team was realigned to drive more success by gaining access to more data, thus providing a roadmap to discover new tools for our analyses. The massive amount of newly available data has definitely shaped this role, which is still evolving. I personally expect more data-driven evolutions, especially within data size/ scope, reporting tools and visualizations. All three areas will grow customer insights, understand seeker behavior better and provide exciting conclusions allowing better professional suggestions. Q: What kind of person makes the best business analyst? A key trait of any successful business analyst encompasses the ability to think outside the box. We can often suffer from “tunnel vision,” so the need for creative takes on compelling visualizations becomes important. Another key trait is the ability to conduct quality research. Not all answers are readily available within your company, so researching data from BLS, Wanted Analytics, and Staffing Industry Analytics, for example, can dramatically assist your work. Overall, the ability to analyze – understanding, extracting and piecing together data necessary for your solution – will make or break any business analyst. Q: What advice would you offer students preparing for a position as a business analyst? The best advice I can offer to interested students is to ask any and all questions early. Our job is to understand data, explain patterns, showcase trends and offer insights, all of which can be a complex process, so ask away!

For students and recent grads, I highly recommend finding a job via Monster! But in all seriousness, finding the right business analyst role requires patience and diligence. I assumed I’d find work right out of school, but it took more than half a year to find this ‘monster’ opportunity.

Lastly, students should access great resources, such

as industry books, trade articles and more, to understand the variety of roles that they may find themselves in. Likewise, keeping up on trends, data environments and new methods will always add to your skill sets. Whether through a certification, class or conference, always be hungry to keep learning and growing.

Business Analyst Salaries

Because the term “business analyst” may mean anything from a lower level analyst to an extremely well-paid independent consultant, you’ll find significant variations in salary statistics. According to PayScale, the best-paying jobs for a business analyst (unspecified) congregate around San Francisco, New York, Houston and Los Angeles – the sites of major global, IT and financial corporations.

Business Analyst

Glassdoor
Average Salary (2015): $65,991 per year
Minimum: $50,000
Maximum: $91,000

PayScale
Median Salary (2015): $58,100 per year
Total Pay Range: $40,738 – $88,708

Business Analyst, IT

PayScale
Median Salary (2015): $66,000 per year
Total Pay Range: $46,005 – $101,431

Business Intelligence Analyst

Robert Half Technology 2015 Salary Guide
Average Salary (2014): $101,250 – $142,250
Average Salary (2015): $108,500 – $153,000

Glassdoor
Average Salary (2015): $71,050 per year
Minimum: $52,000
Maximum: $100,000

PayScale
Median Salary (2015): $66,000 per year
Total Pay Range: $45,823 – $100,808

Senior Business Analyst

PayScale
Median Salary (2015): $80,387 per year
Total Pay Range: $59,721 – $116,619

Management Analyst

BLS
Median Wage (2012): $78,600 per year
Lowest 10%: Less than $44,370
Top 10%: More than $142,580

Business Analyst Qualifications

What Kind of Degree Will I Need?

At baseline, most employers will expect to see a bachelor’s degree in business administration, finance, accounting or a field related to their industry (e.g. healthcare, telecommunications, etc.). The more you know about IT (e.g. computer programming, database management, etc.), the more attractive you’ll be as a job candidate.

You can also consider a BS in computer science or IT, but make sure it includes courses that expose you to subjects such as organizational behavior and development, statistics and continuous quality management.

In order to advance their careers or transition to independent consulting, many business analysts choose to earn an MBA or a master’s degree in a financial field. In addition, some schools now offer master’s programs and graduate certificates devoted to business analytics.

What Kind of Skills Will I Need?

  • Analytical Skills: Using requirements and systems analysis to dissect a complex business problem and create unique solutions.
  • Interpersonal/Leadership: Effectively communicating/negotiating with – and tactfully directing – a wide variety of staff, including the IT department.
  • Management: Employing requirements planning, strategic business process modeling, traceability and quality management techniques.
  • Written & Verbal Communication: Translating tech-speak into language that management can understand.
  • Technical Expertise: Using one’s knowledge of big data, computer programming, systems engineering, database management, etc. to achieve strategic business goals.
  • Business Acumen: Understanding how individual processes and technologies relate to the whole of the business; monitoring industry trends and predicting new developments.

What About Certifications?

Certified Business Analysis Professional (CBAP®)

One of the most coveted professional certifications in the field is the CBAP designation by the International Institute of Business Analysis (IIBA®). This is intended for those who have advanced knowledge of:

  • Business analysis
  • Systems analysis
  • Requirements analysis or management
  • Process improvement
  • Consulting

PMI Professional in Business Analysis (PBA)

PBA certification from the Project Management Institute (PMI) tests candidates on their ability to work effectively with stakeholders to define business requirements, shape the output of projects and drive successful business outcomes.

Qualified applicants include business analysts working on projects and programs or project and program managers who perform business analysis during the course of their work.

Jobs Similar to Business Analyst

Before you become a fully-fledged business analyst, you may have to start with an analytical job such as:

  • Developer (i.e. Programmer/Systems Analyst)
  • Quality Assurance Analyst
  • Database Administrator
  • Industry/Domain Expert
  • IT Support Specialist
  • Infrastructure (IT) Specialist

Related job titles that may require more years of experience include:

  • Business Intelligence Analyst (BIA)
  • IT Business Analyst
  • Management Analyst
  • Senior Business Analyst

Business analysts tend to jump between IT and business departments. Once you’ve reached the proverbial ceiling, you could consider becoming a:

  • Project Manager
  • Product Manager
  • Account Manager

Those with significant technical expertise also become Business Architects, Business Process Analysts, CTOs or work as independent consultants.

Business Analyst Job Outlook

In the past, business analysts have relied on experience and reactionary analysis to make decisions. But big data is changing this picture. The amount of information now available to companies – both internal and external –  is staggering.

For example:

  • Instead of employing an expert go-between, business users now have the power to automate tasks and interrogate raw data directly.
  • Instead of conducting laborious surveys of customer behavior, data scientists are using data mining to analyze key points (e.g. impulse buying decisions, movement patterns within a store, ad placement, etc.) and make accurate statistical predictions.
  • Instead of using analysts to identify problems, supercomputers like IBM Watson are finding answers to questions businesses never knew they had.

As of yet, no one is suggesting that business analysts will completely disappear. However, experts are united in their opinion that the role is rapidly changing.

Business analysts are merging into the roles of business intelligence analysts and data scientists, becoming more data-centric in their thinking. They are now deeply involved with big data projects from the beginning, setting parameters, defining data needs and making sense of results.

Today, enthusiasts suggest that no one can replace a business analyst’s industry expertise or their ability to step back from the data and look at the larger picture. However, they may be underestimating the power of cognitive computing. Watch this space…

Professional Organizations for Business Analysts

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